Shipping
Orders are accepted 24 hours a day, seven days a week. Shipments of corals or other animals will be made exclusively on Monday-Tuesday-Wednesday, unless otherwise agreed, in order to guarantee the arrival of shipments before the weekend.
All orders received before 12.00 will be shipped the same day (if placed on Monday-Tuesday-Wednesday ).
Orders received after 12.00 will be shipped the next working day.
Shipments of dry goods only will be made from Monday to Friday.
Once the online order is completed, a confirmation email will be sent automatically. At the time of shipment, you will receive an additional email containing the shipping data and the relative tracking number, provided by the courier, which will allow you to monitor the progress of the shipment in real time.
National shipping:
Each shipment has a fixed PACKAGING cost of € 10.00 which includes:
- carton box
- expanded polystyrene box of adequate size
- thermal blanket
- heat pack or ice pack if needed
- hermetically sealed bags with metal clips
Shipping TNT Express, with delivery within 24 hours (Calabria and major islands 48 hours) following dispatch, has a cost of:
- € 19,90 for orders up to € 50,00
- € 14,90 for orders from € 50,00 up to € 200,00
- FREE for orders over € 200.00
For the sake of the animal, to minimize any possible delay, we invite you to use the deposit service at the nearest branch or TNT point (to be specified in the order notes).
The shipment TNT Express 10, with guaranteed delivery by 10.00 to the major Italian cities the day after the shipment, has a cost of:
- € 29,90 for orders up to € 50,00
- € 24,90 for orders from € 50,00 up to € 200,00
- € 10.00 for orders over € 200.00
If you live in Calabria, Sicily or Sardinia delivery times are 48 hours, so please contact us to evaluate together the feasibility of the shipment based on the selected animals, location of delivery and weather conditions.
Purchases of dry goods only (non-animals) have a shipping cost of € 6.90. For purchases that include dry goods and live stock, the applicable shipping costs remain those for live stock.
International shipping:
Each shipment has a fixed PACKAGING cost of € 10.00 which includes:
- carton box
- expanded polystyrene box of adequate size
- thermal blanket
- heat pack or ice pack if needed
- hermetically sealed bags with metal clips
For international shipping we use the UPS Express Saver service with guaranteed 24 hours delivery time to the major European locations.
Shipments in the following countries:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxembourg, Netherlands, Portugal, Spain, Sweden.
has a cost of € 69,00
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IT